This special edition of Live from CBCS Connections brought the energy, insights, and real-world success stories from the CBCS Connections event directly to our audience.

The webinar featured Meg Lee, Client Consultant, Chris Puetz, Sr. Training Specialist, Joe Kellnhofer, Sr. Claims Specialist, and Tawnia Showalter, Sr. Claims Representative, along with industry partners from Advantage Investigations and Paradigm who have successfully collaborated to improve outcomes, streamline processes, and deliver value across the claims lifecycle. Through candid discussions and practical examples, attendees heard firsthand how these partnerships have helped drive efficiencies, enhance customer experiences, and support claim resolution efforts.